You tell HotBot when you want hot water, and it does the rest. When you register on our app you can set a schedule for the times you regularly shower. You can then track your geyser temperature and choose to override your schedule at any time if you want hot water sooner than your usual slots or if you want to skip a slot and save your geyser from heating water you don’t even use. HotBot’s AI works to heat your geyser at off-peak times to lessen the load on our grid while still giving you hot water when you need it. This helps reduce the demand on the grid at peak times so we can reduce load shedding for everyone.

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less. This is about double the savings you can expect with a simple timer or by manually switching your geyser at the distribution board. Actual savings depends on many factors – most notably how well insulated your hot water system is, and how much hot water you use relative to your tank size.

You can manage your geyser from any device using the web app at my.plentify.io.

The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice.

If you want to cancel within the initial 24 month term, you will be liable for a R1,700 cancellation fee, to cover the cost of installation, removal and refurbishment. If you move house within this period, you can also either have us relocate your HotBot (for a fee to be quoted at the time), or have the new residents take over your contract (in which case the cancellation fee will be waived).

Avoid switching your geyser on and off at the distribution board. This can reduce energy savings and prevent leaks and other issues from being detected. Instead, manage your geyser from the app at my.plentify.io

Set your HotBot to vacation mode to save money and energy when you’re away from home. Do this from the “Status” tab of the Plentify App.

You’ll receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. If you purchased the optional shut-off valve, your water supply will automatically be shut off, and you can reopen it from the app at my.plentify.io

Definitely, however, this may not be the case in the event of load shedding. HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. The system pre-heats your hot water so you always have hot water at scheduled times.  If you forgot to schedule a time, you can always manually override your geyser in the app to start heating your water immediately.

Yes, you can update your maximum water temperature in the app and HotBot will do the rest.

Simply head on over to the status page in the app and check your maximum temperature.

A few things you should know:

• We recommend setting your temperature between 45-65 °C.
• The lower your temperature, the more energy you’ll save on heating water.
• Your geyser will only be able to heat as hot as its thermostat allows. We’ll let you know if this is preventing you from heating water to your desired temperature.
• The thermostat is positioned in the middle of your geyser so water from the taps may feel warmer than the current temperature shown in the app.