The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you will be liable for a R1,700 cancellation fee, to cover the cost of installation, removal and refurbishment. If you move house within this period, you can also either have us relocate your HotBot (for a fee to be quoted at the time), or have the new residents take over your contract (in which case the cancellation fee will be waived).