Which geysers are HotBot compatible with?

By |2022-10-26T07:52:45+02:00October 26th, 2022||

HotBot is compatible with all electric geysers and solar geysers where the tank is on the roof (thermosyphon systems). It is not intended for gas, pumped solar thermal (where the tank is typically inside), or heat pump geysers. The geyser [...]

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Which areas do you support?

By |2022-10-26T07:52:19+02:00October 26th, 2022||

We're working hard to bring HotBot to more areas. We currently support Cape Town, the Cape Winelands (Stellenbosch, Paarl and Wellington), Johannesburg, and Pretoria.

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How does installation work?

By |2022-10-26T07:50:07+02:00October 26th, 2022||

After you subscribe for HotBot you will receive a link to book a convenient installation time. We will send a HotBot-accredited technician to do the rest.

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Where is HotBot installed?

By |2022-10-26T07:49:41+02:00October 26th, 2022||

HotBot is a small Internet of Things device (17cm x 15xm x 6cm) that is installed adjacent to your existing geyser. The power to your geyser is run through HotBot, and it has several sensors which attach to your hot [...]

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What if my hot water system is non-compliant with regulations?

By |2022-10-26T07:46:11+02:00October 26th, 2022||

HotBot still works with geysers despite most non-compliance issues. Depending on the nature of the non-compliance, certain features may not work. For example, some hot water systems allow valves to drain into the drip tray instead of being directed outside [...]

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What happens after I subscribe for a HotBot?

By |2022-10-26T07:45:39+02:00October 26th, 2022||

After you checkout, you will receive an email with a personalised link to book your installation. You simply select a convenient date and time for the installation, and our accredited plumbers will arrive with the device and install it for [...]

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What happens after the initial 5 years of service are up?

By |2022-10-26T07:45:11+02:00October 26th, 2022||

Our once-off fee includes 5 years of HotBot warranty, maintenance and service. To continue to benefit from our savings technology after 5 years, you will need to either pay a monthly subscription fee or purchase another service bundle upfront.

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