Am I eligible for a FREE HotBot?

By |2022-10-06T10:05:52+02:00October 6th, 2022||

You can participate in Project Smart Geyser and get a free HotBot if you meet the following criteria: Your home is located in Riversdale You spend more than R900 (or more than 400 kWh) on electricity per month Your geyser [...]

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What if I have a timer on my water heater?

By |2022-10-06T10:05:24+02:00October 6th, 2022||

HotBot should become the only way you control your geyser’s electricity use. That means you need to make sure that you remove or bypass any timers or other geyser controllers from your home, and rather manage your hot water through [...]

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Why are you giving HotBots away for free?

By |2022-10-06T10:04:34+02:00October 6th, 2022||

Project Smart Geyser is sponsoring 100 HotBots in Riversdale. This project brings together partners, including EEP Africa, the City of Cape Town, Hessequa and GIZ, to improve energy reliability and efficiency in South Africa. This sponsorship means we can get [...]

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Will my municipality control my energy use?

By |2022-10-06T10:04:10+02:00October 6th, 2022||

Your municipality will not control your energy use. Instead the system starts by making sure you have hot water when you want it, and heats in a way which saves you as much money off your electricity bill as possible. [...]

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What happens after 24 months?

By |2022-10-06T10:03:48+02:00October 6th, 2022||

You will receive 24 months of free service, thereafter you will be notified that you can choose to continue the service for a small monthly fee or cancel our service (at no cost to you). We believe you’ll quickly see [...]

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How does installation work?

By |2022-10-06T10:03:18+02:00October 6th, 2022||

After you place your HotBot order online, you will receive a link to book a convenient installation time. A HotBot-accredited technician will arrive with the device and install it for you. Once HotBot is installed, you can register on the [...]

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What if my hot water system is non-compliant with regulations?

By |2022-10-06T10:02:54+02:00October 6th, 2022||

HotBot still works with geysers despite most non-compliance issues. Depending on the nature of the non-compliance, certain features may not work. For example, some hot water systems allow valves to drain into the drip tray instead of being directed outside [...]

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Will I have hot water?

By |2022-10-06T10:01:40+02:00October 6th, 2022||

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. You tell HotBot when you want to use hot water and it works out the rest so you [...]

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What happens during loadshedding?

By |2022-10-06T10:01:02+02:00October 6th, 2022||

HotBot cannot heat your water if you experience loadshedding over the period when your geyser was heating water. This means that your water might not be hot enough until your next schedule. You can check your temperature on the app [...]

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