Will I have hot water when I need it?

By |2022-10-26T07:57:07+02:00October 26th, 2022||

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. The system pre-heats your hot water so you always have hot water at scheduled times. If you forgot [...]

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How much will I save?

By |2022-10-26T07:56:42+02:00October 26th, 2022||

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less. This isn’t sales speak. We’re proud of this performance, which is close to the maximum you [...]

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Can I cancel? What if I move house?

By |2022-10-26T07:55:04+02:00October 26th, 2022||

The initial subscription term is 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you [...]

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How will I be notified if there is an issue with my geyser?

By |2022-10-26T07:53:27+02:00October 26th, 2022||

You’ll receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. If you purchased the optional shut-off valve, your water supply will automatically be shut off, and you can reopen it from the [...]

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Which geysers are HotBot compatible with?

By |2022-10-26T07:52:45+02:00October 26th, 2022||

HotBot is compatible with all electric geysers and solar geysers where the tank is on the roof (thermosyphon systems). It is not intended for gas, pumped solar thermal (where the tank is typically inside), or heat pump geysers. The geyser [...]

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Which areas do you support?

By |2022-10-26T07:52:19+02:00October 26th, 2022||

We're working hard to bring HotBot to more areas. We currently support Cape Town, the Cape Winelands (Stellenbosch, Paarl and Wellington), Johannesburg, and Pretoria.

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