Will I have hot water?

By |2022-10-06T10:01:40+02:00October 6th, 2022||

Definitely! HotBot is designed to ensure that you have hot water when you need it and save you money when you don’t. You tell HotBot when you want to use hot water and it works out the rest so you [...]

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What happens during loadshedding?

By |2022-10-06T10:01:02+02:00October 6th, 2022||

HotBot cannot heat your water if you experience loadshedding over the period when your geyser was heating water. This means that your water might not be hot enough until your next schedule. You can check your temperature on the app [...]

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How much will I save?

By |2022-10-06T10:00:39+02:00October 6th, 2022||

Our users save up to 30% of their water heating costs compared to leaving geysers on 24/7, with most saving 15-20%, and some less.This is about double the savings you can expect with a simple timer or by manually switching [...]

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Can I cancel? What if I move house?

By |2022-10-06T09:59:49+02:00October 6th, 2022||

The initial commitment is for 24 months from installation. Thereafter, the service continues on a month to month basis, and you can cancel anytime with 1 month notice. If you want to cancel within the initial 24 month term, you [...]

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What should I do when I leave town?

By |2022-10-06T09:58:42+02:00October 6th, 2022||

Set your HotBot to vacation mode to save money and energy when you’re away from home. HotBot will make sure you have hot water ready for when you get home again.

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What happens if there is an issue with my geyser?

By |2022-10-06T09:57:26+02:00October 6th, 2022||

You’ll automatically receive an SMS letting you know if we’ve identified any issues or suspected leaks with your geyser. We suggest you or a plumber inspect your geyser to confirm any leaks. You will need to pay for any call [...]

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