Operations Engineer (Cape Town)

Location: Cape Town, office based

Timing: Full-time role, starting as soon as possible.

About the role

The Operations Engineer will leverage his/her/their skills across many areas, including:

  • Technical assembly: assembling PCBs, enclosures, cables and sensors.
  • Bench testing, troubleshooting, and repairing hardware.
  • Manufacturing oversight: Supporting our mass production efforts including building test jigs, managing suppliers and the production line, maintaining production manuals and quality assurance
  • R&D: building and deploying experiments and prototypes to improve our product
  • Field operations: monitoring our fleet of devices, troubleshooting and resolving issues in the field
  • Deployments: project management of deployments, training and supporting installation teams remotely and on site
  • Internal operations: assisting in and creating a seamless and scalable operational environment (e.g. Improvement of processes and tools used by the operations team)
  • Creating and maintaining product documentation.
  • Component sourcing and procurement.
  • Training technicians and casual labourers.
  • Assisting the customer support team with technical queries.
  • Reporting on fleet analytics and metrics.
  • Designing and implementing operational solutions.
  • Supporting the field operations team and installers with technical advice, training, and support.
  • Drawing of systems diagrams for use by installers or contractors and company documentation.

The candidate will have the opportunity to learn from a strong team in a fast-paced environment and will get exposure to a wide range of disciplines. The role is based out of our office in Ndebeni, Cape Town. Some after hours support will be required on a rotational basis as well as frequent travelling to sites, including occasional out of town travel. We support hybrid work that is a blend of in-office, remote, and on-the-go work.

Required skills and qualifications

  • Bachelor of Engineering in electronics, mechatronics or similar.
  • 3+ years experience preferable
  • Understanding of electronics and hardware debugging skills
  • Experience with oscilloscopes, logic analysers, multimeters and other test equipment
  • Good soldering skills, both through-hole and surface mount
  • Very strong attention to detail, good communication (written and verbal) and an ability to self manage
  • Thorough and considered approach to problem solving and technical troubleshooting
  • Programming skills are an advantage (e.g. Python, C)
  • Adept at using hand and power tools
  • Good practical DIY skills (designing, building and assembling various electrical and mechanical assemblies)
  • Strong systems mindset and ability to grasp and explain technical concepts easily and clearly.

How to apply

Email your cover letter, resume, and academic transcripts (all in PDF format) to careers@plentify.io or submit through this website, being sure to highlight your interest in our mission and your relevant qualifications and experience.